Privacy Policy

Introduction

Welcome to https://christian-couples-therapy-gilbert-az.couplesresilience.com (hereinafter referred to as “Christian Couples Therapy Gilbert Az”, “we”, or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://christian-couples-therapy-gilbert-az.couplesresilience.com.
Any mobile or desktop applications developed by us.
Online services and products offered through our platform.
Interactions via email, phone, text messages, or other communication channels initiated by us.

Please note that this policy does not extend to external links or third-party platforms accessed from our site. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

Your interactions with Christian Couples Therapy Gilbert Az may involve several data processing activities, including:

Account Creation: When you sign up for an account, we collect your name, contact details, and password information.
Service Utilization: As an authorized user, you can access our applications, use our services, and interact with our content.
Communication: We may reach out to you via email or phone for newsletters, promotional offers, or support purposes.
Website Browsing: Visiting our websites linked to this policy implies your consent to collect information as described herein.

Personal Data Collection

We gather various types of personal data to enhance your experience and improve our services:

Account Information: This includes usernames, email addresses, and passwords used for account registration.
Payment Details: We process payment information required for subscription plans or service purchases.
Financial Data: We may collect financial records for billing purposes and to assess potential risks associated with transactions.
Purchase History: Details about products or services purchased from our platform are stored securely.
Mobile Device Identifiers: Unique device identifiers and mobile app usage data can be collected to provide personalized experiences.
Location Data: With your consent, we may access location information to offer location-based services.
Feedback and Reviews: We value your input and collect feedback, reviews, and ratings to improve our products.
Social Media Information: If you choose to log in through social media accounts, we may access your public profile information.
Product Interest: Data about the products you view or purchase helps us tailor recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several reasons:

Strictly Necessary: These cookies ensure basic functionalities of our website, such as allowing you to log in.
Preferences: They remember your preferences, such as language settings or layout choices.
Analytics: Analytics cookies help us understand user behavior and improve our platform’s performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

Account Data: We retain account information for as long as your account is active or until you request its deletion.
Payment Information: Payment details are stored securely for billing purposes and may be retained beyond the completion of a transaction.
Service-Related Data: We keep records of service interactions for improvement and training purposes.
Analytics Data: Aggregate analytics data may be kept indefinitely for trend analysis but will not include personally identifiable information.
Legal Requirements: We may be required to retain certain data by law or regulatory bodies.

Once the data is no longer needed for the purposes described above, we will delete or anonymize it.

Children’s Privacy

Christian Couples Therapy Gilbert Az does not knowingly collect personal information from children under 18 years of age. Our services are directed at adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Depending on Your Location)

The privacy laws in different jurisdictions grant individuals certain rights regarding their personal data:

Access: You have the right to request access to your personal information held by us.
Rectification: You can ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your data.
Restriction: You may limit our processing of your personal information under specific conditions.
Data Portability: You have the right to obtain a copy of your data in a structured format for use with another service provider.
Objection: You can object to the processing of your data for specific purposes.
Non-Discrimination: You are protected from unfair treatment due to exercising your privacy rights.
Filing Appeals/Complaints: You have the right to file a complaint with relevant supervisory authorities if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information on our data handling practices.

Contact Information

For any queries, requests for data deletion, or privacy-related concerns, please reach out to us:

Email: contact@christian-couples-therapy-gilbert-az.couplesresilience.com
Postal Address: [Provide physical address]

We appreciate your trust in sharing your personal information with us. Your feedback is valuable as we strive to continuously improve our privacy practices.